Frequently Asked Questions
Is there a charge for viewing the webcast?
For the 11th year in a row, the webcast is offered free of charge! The ability to continue streaming the webcast year-to-year is due to viewers supporting it through donations. Please continue to support the webcast by making a donation today.
Suggested donation** amounts:
$40.00 for one day of audio and video
$75.00 and up for more than one day of audio and video
Or send a check to headquarters. The address is:
Sweet Adelines International
P.O. Box 470168
Tulsa, OK 74147
attn: Webcast Donation
*All donations made to Sweet Adelines are tax deductible and qualify for matching gifts.
**The Webcast is a free event. However, donations are necessary to fund the expense of streaming the Webcast. Thank you for your support.
Is the Coronet Club Show going to be webcast this year?
A: Yes, they are back for the 2nd year in a row. This year we are charging $20 to watch the live webcast and on-demand of the show. That’s right, $20 total gets you access to both the live webcast and the on-demand show. Click the Coronet Club Show – Webcast link to the right to get started signing-up for their show.
How do I know the webcast will work?
A: The easiest way is to watch our test video. If the video plays good and looks good then your computer meets the minimum requirements and you are ready to sign up. If not then visit our support page. If you have dial-up then Audio only will be your only choice.
Can I watch the webcast using my wireless LAN at home?
A: We strongly recommend using a WIRED connection rather than using Wireless connection.Wireless can cause additional buffering and freezing screen on the video.
I can’t see any video or hear any audio. It’s cutting in and out. The picture is freezing or skipping.
A: #1 Make sure you have the latest version of Flash installed on your computer. Get the latest Flash player.
A: #2 Make sure that you are not on a wireless network. It’s better to use a wired internet connection. Just plug in a network cable into the back of the wireless hub, and then to the computer.
Also, sometimes it just depends on time of day and traffic on the internet if you are using a cable network. For example, there might be more people using the internet on a Friday night rather than Friday afternoon.
A: #3 Try a different Internet Browser like Safari, Chrome, of Firefox.
Can I watch the webcast on my iPhone, iPad, or iPod?
A: Yes, the webcast is available on iOS Devices and some Android mobile devices (try “Flash Fox”).
I want to send a “Shout Out” to my friends on the webcast. Who do I send those to?
A: This year we made a Hawaii event page on Facebook so you can comment and chat about your favorite performances. Webcast anchors and correspondents are gearing up to entertain you with out of this world commentary. Throughout the week they’ll be answering questions and reading comments posted on this Facebook event page.
Will the webcast work on my Wii, Playstation, Xbox, WebTV, etc…?
A: Try the test video and find out. If it doesn’t load then it’s not going to work out. We recommend a computer for the best experience.